Elevators, roofing, HVAC and janitorial do their work behind a locked door or on a quarterly cycle. Landscaping is the only vendor whose work is on display from the street to the front door, every day of the year.
That is why it generates more tenant complaints and more calls from ownership than almost any other line in your budget. A missed mowing cycle is a photo in an email to your regional. A broken irrigation zone is 40 dead plants at the entrance the owner drives past.
The grass looking good should be a byproduct of a system, not the system itself.
This guide is that system. How to inspect the property without becoming a landscaper, what to track every month, what to put in the RFP, and what to do when the vendor you have is not the vendor you need.
Read it before your next renewal. Even if that decision is not us.