Landscaping for Community Association Managers

A manager running 3 to 10 communities has a board meeting most weeks and a packet due before each one. Landscaping for community association managers should take work off that calendar. Most vendors add to it: a different contact at each property, reports that need rewriting before a board will read them, and proposals that look different every time.

Green Image gives you 1 account manager for every community you bring us, a direct line to that person, and documents written so a board can read them as they arrive. You stop being the translator between the crew and the board.

1 Contact for Every Community You Manage

When each community has its own vendor contact, you spend your week remembering who handles what. With us, the same named account manager covers all of your communities. That person knows each property’s scope, open items and board sensitivities, and can answer a question about any of them in 1 call. If you add a community later, it joins the same relationship. Your account manager raises issues before they turn into complaints, which means fewer surprise emails from board presidents.

Proposals use the same format at every community: named scope, named exclusions and clear line items. Once a board has read 1 of our proposals, they can read all of them, and you can compare scopes across communities without rebuilding a spreadsheet.

Reports You Can Forward Without Rewriting

After each visit you know what was done and what needs attention next, with photos. Each month you receive a documented service summary for every community. Each summary covers:

• Work completed: visits made and tasks done during the month.
• Photos: taken on site, tied to the areas they show.
• Open items: what needs attention next and who owns it.
• Recommendations: plain language suggestions, with proposals sent separately for anything that needs approval.

The summaries are written for a board audience, so you can drop them in the packet as is. They also give you a running history for each community. When a board member asks how long an issue has been open or what was done about it last spring, the answer is already in your files, dated and photographed, without a call to the vendor.

The Week Before a Board Meeting

Tell us the meeting date and we work back from it:

1. Agenda check. You send the landscape items on the agenda, including resident complaints.
2. Status in writing. Your account manager confirms the status of each open item with photos.
3. Proposals ready. Anything the board needs to vote on arrives in the standard format, priced and scoped.
4. After the vote. Approved work is scheduled and documented, and the result shows up in the next monthly summary.

When to Call Your Account Manager

• A resident reports dry turf, a broken head or water running onto a walkway. An irrigation audit often finds the cause across several zones at once.
• A storm leaves limbs down or palms leaning in common areas. See our storm damage service.
• The board wants a budget for next year’s improvements.
• You are taking over a community with no landscape records from the previous vendor.
• A community wants to compare its current grounds maintenance contract against ours.

You can also review our case studies to see how we document work.

Start With 1 Community

Pick the community that takes the most of your time. We walk it, send a written Property Assessment within 72 hours with photos and plain recommendations, and follow with a proposal in the format every future proposal will use. Request a free quote or call (561) 309-9603.